The practice uses an appointment system in an effort to ensure patients have the opportunity to book appointments:
- On the day
- 48 hours in advance
- Up to 4 weeks in advance
It may not always be possible to see the doctor of your choice,but please be re-assured that as a large group practice all the medical staff have access to your records,and work to the same guidelines regarding clinical care.
Appointments with the doctor
Appointments are available from 7am
To maintain continuity of care it is best to consult the same doctor if possible but you are free to see any doctor from the practice. If more than one member of your family wishes to be seen, please make a separate appointment for each of them. An adult should accompany children under 16.
Afternoon appointment times usually start at 3pm.
Appointments with the Assistant Practitioner
Appointments with the Assistant Practitioner are available from 7.00am and can be made by ringing 0161 794 6237.
The practice nurses carry out a wide range of nursing procedures at the practice. They are also specially trained in conducting a wide variety of well-person screening (including the practice’s cervical smears), giving health promotional advice, monitoring long-term medical conditions and providing contraceptive advice. They are supported by the Assistant Practitioner and phlebotomist who are trained to take blood samples, blood pressure monitoring and general health checks.
Telephoning the surgery
The clinical members of our team are available for telephone advice. If you need to speak to one of them please ask at reception when they are next available. If they are in clinic and it is not an emergency matter then they will contact you within 24 hours.
Out of Hours Emergencies
We use the Primary Care Trust deputising service to cover our practice out of hours and at weekends. If you require attention out of hours please call Out of Hours Duty doctor on 0161 212 4366
Health Visitors are general nurses with further training in health care for all ages, but especially families with young children. They offer a service at home or at the practice or Swinton Clinic. They can be contacted between 9.00am -5.00pm Monday to Friday on 0161 212 5100.
The District nurse works with your doctor and performs nursing procedures in your home for anyone not able to come to the surgery. They can be contacted at Swinton Clinic on 0161 212 5110.
The Midwife carries out antenatal checks and operates the booking-in clinic for the hospital She is available each Tuesday or Wednesday.
Keep It or Cancel It
If you have made an appointment to see any member of the health care team and you no longer require it, please ring and cancel as soon as possible, in order that your appointment may be given to someone else.
Over recent years the practice has worked hard to maintain and improve appointment availability by employing more doctors and increasing our hours of opening
We have introduced an automated telephone appointment booking system. Please note that in order to use this system we need to have your correct contact telephone details and date of birth on our computer system. This system allows patients to book, cancel, check or change a GP appointment 24 hours per day 7 days per week.