Home visits are only recommended for patients who are terminally ill or truly housebound; usually the elderly, for whom travel to premises would cause severe deterioration in their medical condition. In the time it takes to see someone at home, one of our doctors can see three or four patients in the surgery and unnecessary home visits can delay someone else getting the treatment they need.
At the surgery GPs have access to the most up to date equipment and computer records, and consequently are able to carry out a more comprehensive examination than in a patient"s home. For this reason it is in the doctor's and the patient's best interest that every effort is made to attend the surgery.
If you feel a home visit is necessary, patients are requested to telephone before 10.30am. The reception staff will ask for your address, the nature of the visit and a contact telephone number as the doctor may ring before visiting.
Home visits are discussed and allocated between all the doctors. If you are unsure whether a visit request is reasonable, please leave a message with the reception staff and a doctor will contact you.